5
Hi-Tech Automotive Winnipeg

I came to Hi-Tech Automotive for the first time today to get new tires installed. It was one of the best customer service experiences I have ever received for my car. Garfield was behind the desk. He was organized, knowledgeable and efficient. The whole process was simple and fast. The shop already had the tires I needed in stock - so it only took a couple hours to get the job done! The work & service were both very professional - I couldn't be happier I came here. Location is great too! Huge thanks to the whole team. It's extremely hard to find reliable and excellent service these days. This shop is a diamond in the rough.

5
Hi-Tech Automotive Winnipeg

Great job installing my new running boards. Have to say they look better than what came from factory. Thank you again for the great service.

5
Hi-Tech Automotive Winnipeg

5
Hi-Tech Automotive Winnipeg

I could not open my driver side car door from the outside. They advised that depending on what they found when they got inside my car door, parts and labour could be up to $1,100. They were able to repair the original mechanism and didn't have to use any of the parts they had ordered. AND it cost me less than half of the $1,100 that was originally quoted. Matt, Brendan, Jeff, Garfield and the rest of the crew there are great to work with. I always feel like they are considering my pocketbook as well as making sure my vehicle is running properly and safely. Thanks for the excellent service!!

5
Hi-Tech Automotive Winnipeg

5
Hi-Tech Automotive Winnipeg

Always great service & fair pricing!

1
Hi-Tech Automotive Winnipeg

Do not bring your vehicle here. Quoted me $350 to change my block heater, then called back an hour later saying it would be $700, unless I wanted an oil pan heater for $350 instead. Long story short, it was $170 fix through a different shop. They work on commission here, beware.

Hi Cole. Again I do apologize like I did when I called you to explain that I had personally made an error when I provided you the initial quote over the phone before seeing the vehicle. Originally you had suspected your vehicle had the 4 cylinder engine, upon getting the vehicle and the VIN number we discovered it had the 6 cylinder engine, which as per the service manual suggested the exhaust required removal to complete the block heater replacement which would take longer than what was quoted to you. As soon as we determined this we stopped the repair to contact you and explain the cost difference and the situation we were facing. Due to this we also wanted to provide a quote for an oil pan heater as an alternative option that would cost less money but still be effective. We always keep our customers informed of any price changes as we did with you prior to completing the repairs and then giving the customer an unexpected higher bill. I understand that you explained that you often find this happens during your car repairs at other places, but this is not our common practice and absolutely none of our service or technician staff are paid on commission. I am not sure where you may have gotten your information to suggest that. I respect that you found somewhere cheaper to perform the repair for you. We use the industry standard labour guide to estimate all of our repairs, and when we find that we are able to complete repairs in a more efficient manner we always pass those benefits onto our customers. I am sorry that we were not able to satisfy you as a customer in this circumstance, but all we can do is be honest with our customers and communicate any issues found to them in order to keep them in control of their money. To suggest that no one should come to our family business based on this circumstance is disheartening and I would appreciate the chance to discuss this further with you to see if there is a way that I can make things right in your eyes. If you’re willing, please reach out to me directly at 204-261-9591. -Matt

- Hi-Tech Automotive Winnipeg
5
Hi-Tech Professional Automotive Service - Thompson

Thank you Isabel for your 5-star rating. Looking forward to seeing you again upon your next service.

- Hi-Tech Professional Automotive Service - Thompson
5
Hi-Tech Automotive Winnipeg

Quick and friendly service!

Thank you Chris for your positive review!! We appreciate dealing with kind and friendly customers like you any time!

- Hi-Tech Automotive Winnipeg
5
Hi-Tech Automotive Winnipeg

Both my door handles on my hatchback broke within days of each other. As I had a cross country drive scheduled during the winter break, Hi-Tech squeezed me in and got the repair done quickly and for a reasonable price! Thanks again!